The Five Lakes
Proven Process
At Five Lakes Dental Practice Solutions, we follow a proven, repeatable framework designed to help dental organizations strengthen payer relationships, improve revenue, and scale efficiently.
Our Five Lakes Proven Process — Define, Plan, Do, Measure, Manage and Analyze — brings structure and accountability to every engagement, from single-office practices to multi-state DSOs.
This process turns data into direction, and direction into measurable results.
o1. define
Define the Opportunity
Every great strategy starts with clarity. We begin by analyzing your current payer landscape — participation, reimbursement levels, and operational workflows — to understand where you stand and where untapped potential exists.
We identify:
- Reimbursement gaps and rate discrepancies
- Credentialing or participation issues
- Operational inefficiencies that affect collections
- Alignment between payer strategy and growth goals
This diagnostic phase defines the true opportunity for improvement and sets the foundation for your success.
o2. plan
Build the Roadmap
With insights in hand, we craft a plan tailored to your business model and market conditions. Our consultants prioritize initiatives, define measurable goals, and create a clear path from analysis to action.
Your roadmap includes:
- Strategic payer and fee schedule priorities
- Financial modeling and outcome projections
- Defined timelines, roles, and milestones
- Metrics for performance and accountability
The result is a focused plan your team can follow — one designed to create both immediate and long-term impact.
o3. do
Execute with Precision
Execution is where strategy meets results. We take ownership of implementation, coordinating directly with payers and your internal teams to deliver progress with precision.
Execution may include:
- Credentialing and enrollment management
- PPO and fee schedule negotiations
- Network participation optimization
- Workflow and communication improvements
Our hands-on approach ensures change happens efficiently, accurately, and with minimal disruption to your operations.
o4. measure
Track What Matters
Success requires measurement. We monitor key performance indicators to confirm that the strategy is achieving its intended outcomes — and to identify areas for continued refinement.
We measure:
- Reimbursement improvements and payer mix changes
- Credentialing turnaround times
- Claim payment performance
Financial and operational ROI
Transparent reporting keeps your leadership team informed, accountable, and empowered to make data-driven decisions.
o5. manage
Sustain and Scale
Dentistry and payer networks evolve constantly — which means management is never “done.” We provide ongoing support to sustain results, adapt to market shifts, and position your organization for continued growth.
Our management services include:
- Ongoing monitoring of contracts and fee schedules
- Periodic reviews and strategy updates
- Market benchmarking and payer intelligence
- Guidance for expansion and acquisitions
This phase ensures your improvements endure — and your payer strategy continues to deliver long-term value.
o6. analyze
Analyze Results
True improvement in a dental organization doesn’t come from effort alone — it comes from understanding outcomes. That’s why analyzing results is central to the Five Lakes Proven Process.
After implementation, we don’t assume success — we verify it through data. By reviewing performance across payer contracts, reimbursements, and credentialing timelines, we translate outcomes into actionable insight.
Why analysis matters:
- Reveals what’s working: Data confirms which payers, locations, or strategies are producing the strongest ROI.
- Uncovers hidden issues. Even a small change in participation or processing can impact thousands in revenue.
- Drives better decisions: With objective reporting, leadership teams can refine strategy and allocate resources confidently.
- Promotes continuous improvement: Regular analysis transforms one-time gains into ongoing performance growth.
At Five Lakes, analysis isn’t an afterthought — it’s how we ensure your payer strategy keeps evolving with your business. Our reports move beyond numbers to tell a story: where you’ve improved, where new opportunities exist, and how to sustain progress long-term.
Because when you measure and analyze results consistently, you don’t just manage your revenue cycle — you master it.
Why It works
The Five Lakes Proven Process combines structure, expertise, and accountability. It’s a system built for the realities of dental business: complex payers, limited time, and constant change.
By bringing clarity, execution, and continuous improvement together, we help dental organizations of every size operate more confidently and profitably.
Take the Next Step
Schedule a consultation to see how the Five Lakes Proven Process can help you optimize your payer strategy, strengthen your revenue cycle, and build a foundation for sustainable growth.